Privacy Policy

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full name
• Email address
• Phone number
• Company name
• Service interests or business needs
• Information submitted through website forms
• Information shared through email, phone calls, SMS/text messages, or other communication channels
• Communication preferences, consent records, and opt-out requests

We may also collect basic technical information related to your visit to our website, such as browser type, device information, IP address, pages visited, referral source, form submission details, date and time of submission, and general usage data.

We may collect information when you submit a form on our website, check a consent box on a landing page or online form, contact us by phone, send us an email, communicate with us by SMS/text message, request information about our services, schedule a consultation, or interact with our website or online advertising.

When you submit a form through our website or landing page, we may keep records of the consent provided, including the date and time of submission, the information submitted, the page or form used, and the consent language displayed at the time of submission.

We may use your information to:

• Respond to inquiries and requests
• Provide information about our services
• Schedule appointments or consultations
• Contact you regarding services you requested or expressed interest in
• Send service-related updates, reminders, and follow-ups
• Provide customer support
• Verify information submitted through our forms
• Improve our website, advertising, and communication processes
• Maintain internal business records
• Comply with legal, regulatory, or business requirements

By submitting your information through our website, landing page, form, or other communication channel, you authorize MYPRIMAX to contact you using the contact information you provided.

This may include communication by:

• SMS/text message
• Email
• Manual outbound phone calls
• Calls made using dialing technology or a dialer system
• Voicemail or follow-up communications

Consent may be obtained when you voluntarily provide your contact information and check a consent box before submitting a form. The consent box may state that by submitting your information, you agree to be contacted by MYPRIMAX through different communication methods, including SMS, manual outbound calls, dialer-based calls, email, or other business-related communications.

Consent is not a condition of purchasing any goods or services.

MYPRIMAX may place calls to individuals who have submitted their information, requested information, scheduled a consultation, or otherwise expressed interest in our services.

The purpose of these calls may include:

• Responding to a submitted inquiry
• Following up on a request for information
• Verifying customer or lead information
• Scheduling or confirming appointments
• Providing information about available services
• Customer support or service-related communication
• Business-related reminders or follow-ups
• Internal quality assurance and recordkeeping

MYPRIMAX may use manual outbound calling and dialing technology to contact individuals who have provided consent or who otherwise have an existing business relationship or inquiry with us.

By providing your phone number to MYPRIMAX and giving consent, you agree to receive SMS/text messages from us related to your inquiry, appointments, service updates, reminders, follow-ups, customer support, or other business-related communications.

Message frequency may vary depending on your interaction with us. Message and data rates may apply depending on your mobile carrier.

You may opt out of receiving SMS/text messages from MYPRIMAX at any time by replying STOP.

After you reply STOP, you will no longer receive SMS messages from us unless you choose to opt in again.

For assistance, you may reply HELP or contact us directly at info@myprimax.com or (855) 401-2560.

You may opt out of receiving phone calls from MYPRIMAX at any time.

You may request to opt out by:

• Telling one of our representatives during a phone call
• Calling us directly at (855) 401-2560
• Emailing us at info@myprimax.com
• Using any other reasonable method that clearly communicates that you do not wish to receive further calls

Once an opt-out request is received, MYPRIMAX will take reasonable steps to stop further marketing or follow-up calls to that phone number, unless further communication is legally permitted or necessary for a specific transaction, service request, compliance matter, or other lawful purpose.

MYPRIMAX documents opt-out requests internally. When a customer or individual requests not to be contacted, our team may record the request in our CRM, lead management system, or internal records.

The record may include:

• Name, when available
• Phone number
• Email address, when available
• Date and time of the opt-out request
• Method of the request, such as phone call, SMS, email, or web form
• Agent or representative who handled the request
• Notes regarding the request
• Do Not Contact status

Once documented, the phone number or contact record may be marked as Do Not Contact, DNC, Opted Out, or a similar status to help prevent future outreach.

Our team is instructed to honor opt-out requests promptly and to avoid further marketing or follow-up communications to contacts who have opted out, unless legally permitted or required.

MYPRIMAX does not sell, rent, or share your personal information, including your phone number, with third parties for their own marketing purposes.

We may share information only when necessary to:

• Provide our services
• Communicate with you
• Operate our business systems
• Maintain CRM, phone, SMS, email, or website platforms
• Comply with legal obligations
• Protect our rights, safety, or property
• Work with trusted service providers who support our business operations

Any trusted service providers that support our business operations are expected to handle personal information in a manner consistent with applicable privacy and data protection requirements.

We do not sell or share phone numbers collected for SMS or call consent with third parties for their own marketing purposes.

Phone numbers collected for consent-based communications are used only for communication between you and MYPRIMAX, for business operations, or as otherwise required or permitted by law.

We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.

We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, document consent and opt-out requests, comply with legal obligations, and resolve disputes.

Depending on applicable laws, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for certain communications
• Opt out of SMS communications
• Opt out of phone calls or other marketing communications

To make a request, please contact us at info@myprimax.com or (855) 401-2560.

Our website may use third-party tools, platforms, or service providers to support website functionality, analytics, communications, advertising, phone systems, SMS messaging, dialer operations, or customer relationship management.

These third parties may collect or process information according to their own privacy practices. We encourage you to review their privacy policies when interacting with external platforms or links.

Our website may contain links to third-party websites. MYPRIMAX is not responsible for the privacy practices, content, or security of external websites.

Our services are intended for adults and businesses. We do not knowingly collect personal information from children under the age of 13.

If we become aware that we have collected personal information from a child without proper consent, we will take reasonable steps to delete such information.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Your continued use of our website or communication channels after updates are posted means you acknowledge the revised Privacy Policy.

If you have any questions about this Privacy Policy, how your information is handled, or how to opt out of communications, please contact us: